All posts tagged direct marketing

How To: Buy a Direct Mail List

Many micro business owners have found success in creating a direct mail marketing campaign to help build brand awareness and obtain new customers. Whether you are promoting a new feature of your business, notifying folks of a sale or simply letting your target audience know you are open for business; direct mail marketing can be a great tool for getting your message out. Simply put, receiving mail at home puts the advertiser’s message in the hands of the consumer at a time the receiver is more likely to read it as they review the rest of the mail.

While some may say the process can be a confusing, especially obtaining a targeted mailing list, it doesn’t have to be. Here are a few tips to help guide you through the process:

Research: Like everything else you look to do within your micro business, be prepared to research different companies and their offerings. Connect with other (non-competing) business owners to see who they purchased from and ask about their experience and results. It’s important you don’t purchase a list blindly, given the investment needed for designing, printing and mailing.

Ask Questions: Once you have selected a vendor, you’ll want to learn more about their services and how they operate. When researching a specific list to purchase/rent, questions you may want to ask are:

  • How was this list obtained?
  • When’s the last time the company updated the list?
  • If the number of undeliverable emails exceeds X%, is there a buyback amount (refund)?

Certainly you may have other questions, but these are just a few that may not come up in your initial planning stages.

Identify the Right List: As you are looking at different mail lists to purchase, be sure you match your existing customer profile as closely as possible before you rent a list. If you are just getting your business off the ground and do not have any customers you’ll need to look into investing in some basic marketing research to determine your appropriate market. In addition, look to rent your marketing lists as this allows you to test and measure the effectiveness of the list and can be more cost effective.

Don’t forget as you are going through the direct mail process you want to create a campaign that will make your investment worthwhile. Here’s a helpful post we put together a while back on how to create an effective flyer to incorporate into a direct mail campaign.

Has your business utilized direct mail marketing to help grow your business? What recommendations would you share with fellow micro business owners?

Image courtesy of momentummarketing.wordpress.com

Which Marketing Offers Work?

We’ve all been exposed to marketing – be it direct mail, email, paid search ads, or even television ads.  How many times have you seen an infomercial that tells you have to call in the next 20 minutes because it’s a limited time offer?  Does that really work?  Well studies show 60% of online sales occur in the first 30 minutes, so impulse buying can have dramatic results. There are many tried and true marketing tactics that have been proven to work and are subsequently used ad nauseum for all types of products. Read more…

Extreme Creativity (in 3 steps)

Steve Jobs famously said that “Innovation distinguishes between a leader and a follower.”  Most small business owners don’t have the luxury of a mega-budget design team and huge research and development lab, but there are some simple techniques you can use to make your business more innovative. Read more…

Is Your Marketing Evolving?

With so many ways to reach customers in today’s day and age, sometimes it’s hard for small businesses to decide what’s best to use, what it can handle on a week to week basis, and what might be the most effective in driving customers to a business and revenue into your pocket.  But as we’ve said in the past, one thing you’ll always have to do is market effectively.  But how, where, when, and how much is what separates the great companies from the failures, and as your marketing efforts evolve, so will your business and your personal relationship with customers.

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Online mailing services: Keep It Going, Keep It Consistent

dsc_0354Welcome to the fourth installment of Online Mailing Services (click here if you missed Part 1, Part 2 , Part 3 or Part 4). Today we will discuss building out a long-term plan for sustained success with your mailings.

Most consumers need to hear from a company multiple times before they buy. Build a contact plan to make sure that customers see your message multiple times – focusing on the time of year when they are most likely to use your products. This will make it more likely that you are in their consideration set when they are ready to make a purchase. Read more…

Time is on your side, yes it is!

Most marketing experts will tell you that your message truly matters, and that you should work to craft the right one over time. But sometimes even the smallest tweaks to the simplest message can make all the difference in the world. Today we show an example that is very simple yet very telling in how a change in tone and message can dramatically increase results.

A recent post by Kelly Spors on Independent Street from the Wall Street Journal showcases a recent study done by lemondaethe Stanford Business School in which they found that referencing time was more effective than monetary value in a marketing message or campaign. Their example? Setting up kids with a lemonade stand, then featuring different messages to see what would be the best. As it turns out, the message on the lemonade sign, ““Spend a little time and enjoy C&D’s lemonade” was the most effective and drove the most revenue. Customers also reported linking the lemonade more. It also brought in twice as many passers by than messages tied to money.

As the economy changes, so too will people’s marketing messages. This innovative approach suggests that sometimes value doesn’t always win out over other topics, and is a great example of how slight changes can make all the difference.

What messages have you found to be effective?  Do you often go outside the traditional marketing boundaries?

Follow up from Live Chat

We had a follow up question to some of the numbers that Mindy Sanderson was giving in regards to her family’s direct mail campaign efforts.  Sorry for any confusion, but we wanted to provide you with a very impactful direct mail example that the business recently embarked on.  Some of the numbers given in the chat were not accurate, so we wanted to provide you with the correct numbers and the right example. 

One of the restaurant’s full-color campaigns cost $650, including the design, printing and postage.  The mailing was sent out to 1,700  customers and shattered the expectations for the campaign. From the 1,700 postcards, they had 188 customers redeem a$3 off an order of $20 or more coupon, generating $5,900 in revenue.  That ended up being a 809% return on investment.

Mindy has actually posted some other positive direct mail examples from her family’s small business here on the blog.  You can read her entire post here.  Thanks again for your participation in the chat, we look forward to seeing you next time!

Are you a small business success story?

www.csuohio.edu

Has your business seen tremendous success with a marketing campaign? Do you retain and acquire new customers in a unique way? Would you like to pen a guest column offering advice for other small business owners?

If you answered yes to any of these questions we’d like to hear from you. Please email publicrelations(at)vistaprint.com and let us know your story. We will post stories from the submissions on this blog along with images that you provide and a link back to your Web site.

What are you waiting for? This is your chance to get your success publicized to the world.

Lessons from the corner restaurant

mindyGrowing up and working in a family business (a well established deli/restaurant) has given me a unique insight into the challenges that small business owners face, especially in this economy.  One creative method that we’ve used over the years to retain customers is our Frequent Diner Program.  Initially the program offered gift certificates for repeat business, but as the list grew we expanded the program to catering and take-out orders, meticulously adding names and addresses to our database.

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Tips for Marketing Through Tough Times (Part 3)

dsc_0354This is the final segment of a three part article on marketing through tough times. If you have missed either of the first two parts, please check out part one & part 2. Today we will discuss the importance of testing and keeping a high visibility to your customers.

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